1. Introduction
SIYANKO LIMITED ("Express Design", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.express-design.co.uk and use our design services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and billing information when you subscribe to our services or contact us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Design Project Data: Files, brand assets, briefs, and other materials you upload to our platform for design projects.
- Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyse website traffic.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our design services
- Process transactions and manage your subscription
- Communicate with you about your projects and our services
- Send promotional communications (with your consent)
- Analyse website usage to improve the user experience
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with:
- Service providers who help us operate our business (payment processors, hosting providers, analytics services)
- Legal authorities when required by law or to protect our rights
- Business partners in connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request portability of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at hello@express-design.co.uk.
7. Cookies
Our website uses cookies to improve your experience. You can manage your cookie preferences through your browser settings. For more details on the cookies we use, please refer to our cookie notice.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@express-design.co.uk
- Company: SIYANKO LIMITED
- Website: www.express-design.co.uk
